社交电商把内容放进同一个环境，聊天应用则进一步把购物变成连续对话。海外用户不再只浏览静态页面，而会询问“适不适合我”。这种互动可以减少信息搜索成本，也让品牌从一次曝光进入更长的决策环节。 好的智能导购首先应该提问，而不是急着发送购买链
How Chat Systems Became Digital Infrastructure In the Age of Conversational AI: Past Lessons and Tomorrow's Possibilities
The development of modern messaging begins long before mobile apps. In the period of mainframe dominance, computers were large, institutional, and reserved for trained specialists. Work was usually handled through queued jobs. People prepared punched cards, submitted machine-readable tasks, and w